FAQ

As a builder how do I know when a resource (supplier) has confirmed they can do a task
If you are a builder using ClickHome you might want to know how you will recognise what tasks have been confirmed by the resources you have assigned them to...
Tue, 13 Mar, 2018 at 9:10 PM
How do I add job not ready reasons
If there are no job not ready reasons then the job owner needs to enter them. Click here to view a step by step guide on Edit an Organisation Reasons > ...
Fri, 4 May, 2018 at 1:52 PM
How do I add my company logo to my account so it shows on Task Details pages
If you are creating jobs and tasks and you would like your company logo to appear on the task details pages click here to view a step by step guide on Edit ...
Fri, 4 May, 2018 at 1:53 PM
How do I add proposed alternate date reasons
If there are no proposed alternate date reasons then the job owner needs to enter them. Click here to view a step by step guide on Edit an Organisation Rea...
Fri, 4 May, 2018 at 1:55 PM
How do I add rejection reasons
If there are no rejection reasons then the job owner needs to enter them. Click here to view a step by step guide on Edit an Organisation Reasons > go t...
Fri, 4 May, 2018 at 1:56 PM
How do I reject an alternate date provided by a supplier
If a supplier has proposed an alternate date for a task and you do not want to accept this date then you can reject the date. In ClickHome click on the tas...
Fri, 4 May, 2018 at 3:17 PM
If a trade is sent a PO via ClickHome into JobFile but the task has not yet been scheduled how does this work
The task is sent to JobFile as soon as the trade/supplier is assigned to the task therefore anything else added to the task (documents & POs) will also...
Tue, 13 Mar, 2018 at 9:21 PM
When I accept an alternate date that a supplier has provided for a task, how does this affect the linked tasks
In ClickHome when a task has been proposed with an alternate date by the supplier and you accept this new date, any tasks that are already booked in (blue s...
Tue, 13 Mar, 2018 at 9:21 PM
How can I communicate with the builder/Job Owner
If you want to communicate with the job owner about a task you can easily do this by adding a note to the task. When you add the note you can select to not...
Tue, 13 Mar, 2018 at 9:22 PM
JobFile doesn't work properly in my internet browser
Different browser types and settings sometimes prevent websites from working as they should. Examples of internet browsers;  Google Chrome Internet Expl...
Tue, 13 Mar, 2018 at 9:29 PM