FAQ

Why do I receive an error stating I don't have permissions to view a task
If you have pre-existing anti-spam and/or anti-virus software that reads your emails you may experience an issue with the links to JobFile not working when...
Thu, 10 Jun, 2021 at 8:44 AM
How do I clear out old tasks in JobFile that I have already completed
JobFile the suppliers portal therefore its the suppliers dates that determine the status of the task. If you want to complete a task you need to enter a ...
Thu, 10 Jun, 2021 at 8:44 AM
When I click on the link to open JobFile I just see the builders logo
If the window you have open in your internet browser isn't maximized JobFile might be difficult to use. Simply maximize the window.
Thu, 10 Jun, 2021 at 8:45 AM
The link in my email has expired, what do I do
In emails you receive there are various links to JobFile and these links each have an expiry date on them for system security. These expiry periods differ ...
Thu, 10 Jun, 2021 at 8:45 AM
How do I add a Task Supervisor's name to the list
In the Task Details page there is a drop down box where a resource can select a Task Supervisor's name to indicate the person from their company who wil...
Thu, 10 Jun, 2021 at 8:46 AM
How do I upgrade my account
After registering an account with JobFile users will then be able to log in and change their subscription to a paid account if they wish via: Admin > Su...
Thu, 10 Jun, 2021 at 8:46 AM
Could Sharefile be replaced by ClickHome+JobFile
Yes most certainly.   The way ClickHome and JobFile work together means that ClickHome's settings tell it what information to send or not send through...
Thu, 10 Jun, 2021 at 8:46 AM